{"id":7340,"date":"2023-11-29T16:45:00","date_gmt":"2023-11-29T21:45:00","guid":{"rendered":"https:\/\/zayo1.burbledev.com\/?post_type=resources&#038;p=7340"},"modified":"2025-03-27T12:53:57","modified_gmt":"2025-03-27T18:53:57","slug":"what-didnt-happen-zayos-2023-year-in-review","status":"publish","type":"resources","link":"https:\/\/zayoustrans.burbledev.com\/es\/resources\/what-didnt-happen-zayos-2023-year-in-review\/","title":{"rendered":"What Didn\u2019t Happen: Zayo\u2019s 2023 Year in Review"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Zayo has had a busy year! We build, own, and operate one of the world\u2019s largest independent fiber optic networks, and we have one goal in mind:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Keeping you out of the news.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Every decision we\u2019ve made during 2023 aims to ensure that you, our customer, can forget about us. That you can take your network completely for granted. That when you and your customers need your bandwidth to perform, it simply does, transporting your Zoom calls, your machine learning data, and your edge applications, without hiccups, without added latency, and without news-worthy drama.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There\u2019s a lot that goes into \u201c<strong>it just works<\/strong>.\u201d This year, we made sure that we took a good look at where technology is going, what demands were going to be placed on your network, and where we needed to invest so that in the end, you can take us completely for granted.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. What Didn\u2019t Happen: Security Breaches<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">2023 was a year of security investment for Zayo, especially at the IP layer of our network where hackers assume they\u2019ll find vulnerabilities. In addition to welcoming new <a href=\"https:\/\/www.linkedin.com\/in\/edwardsshawn\/\" target=\"_blank\" rel=\"noopener\">Chief Security Officer<\/a> Shawn Edwards to Zayo, we tightened our IP security infrastructure in two important ways:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Participating in Public Resource Key Infrastructure (<a href=\"https:\/\/zayoustrans.burbledev.com\/resources\/a-secure-public-internet-is-it-possible\/\">RPKI<\/a>), a \u201ccompanion\u201d technology created to make BGP routing more secure<\/li>\n\n\n\n<li>Implementing <a href=\"https:\/\/zayoustrans.burbledev.com\/resources\/trust-but-verify\/\">2FA<\/a> for BGP configuration changes \u2013 a simple measure to ensure our IP customers\u2019 security<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Further, Zayo was honored to win this year\u2019s TMCnet <a href=\"https:\/\/www.tmcnet.com\/topics\/articles\/2023\/01\/25\/454724-winners-tmcnets-zero-trust-security-excellence-awards-2022.htm\" target=\"_blank\" rel=\"noopener\">Zero Trust Security Excellence Award<\/a>. As a Tier-1 ISP that climbs the <a href=\"https:\/\/asrank.caida.org\/\" target=\"_blank\" rel=\"noopener\">CAIDA<\/a> ladder year over year (to the #7 spot now), as well as a managed edge network provider, you can trust Zayo\u2019s network with your Internet traffic, DDoS Protection, and SASE solution. Cross cybersecurity off your list of worries.&nbsp;<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. What Didn\u2019t Happen: Network Outages<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While weather (and squirrels) certainly happened, customers on Zayo\u2019s resilient backbone network hardly noticed. With a constant eye toward what could go wrong, we built a number of new routes and connected thousands of new buildings to ensure that when weather or the occasional backhoe impacts our network, it doesn\u2019t impact yours.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How do we do this?<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>First, by ensuring that every route we construct on our network has a geographically separated, alternative diverse route in case of an outage.<\/li>\n\n\n\n<li>Then, by building completely <a href=\"https:\/\/zayoustrans.burbledev.com\/resources\/unique-routes-overview\/\">unique routes<\/a> \u2013 providing customers with a path shared by no other provider.<\/li>\n\n\n\n<li>Next, we extend this infrastructure into our hundreds of metro markets to connect buildings directly, so you work with a single provider end-to-end.<\/li>\n\n\n\n<li>Finally, by burying our fiber \u2013 so it\u2019s protected from even extreme weather events.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Keeping our network resilient meant <a href=\"https:\/\/zayoustrans.burbledev.com\/newsroom\/zayo-bolsters-global-network-infrastructure-increases-capacity-to-meet-rapid-bandwidth-demand\/\">building new routes<\/a> in 2023:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>One new long-haul dark fiber route built from St. Louis to Indianapolis<\/li>\n\n\n\n<li>41 IP Data Centers added to our network<\/li>\n\n\n\n<li>Added nearly 5,000 new buildings to our metro infrastructure \u2013 we now connect 49,000 local sites directly with Zayo fiber<\/li>\n\n\n\n<li>Increased fiber mileage to over 17M fiber miles \u2013 with 1.5M added in 2023<\/li>\n\n\n\n<li>Zayo global low-latency network expanded into terrestrial Brazil, connecting four S\u00e3o Paulo PoPs<\/li>\n\n\n\n<li>European expansion with new fiber built between <a href=\"https:\/\/zayoustrans.burbledev.com\/newsroom\/zayo-boosts-infrastructure-leadership-in-europe-with-pivotal-fiber-expansion\/\">Paris and Marseille<\/a>&nbsp;<\/li>\n\n\n\n<li>Added a Manchester to New York transatlantic route<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It also meant upgrading our fiber capacity along existing routes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Five long-haul dark fiber route overbuilds in North America<\/li>\n\n\n\n<li>An Ultra-Low-Latency (ULL) route enhancement to Tokyo&nbsp;<\/li>\n\n\n\n<li>Subsea route enhancement on our Brazil to New York route&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Over the last five years, Zayo has built and now operates over <a href=\"https:\/\/cts.businesswire.com\/ct\/CT?id=smartlink&amp;url=https%3A%2F%2Fzayoustrans.burbledev.com%2Fnewsroom%2Fzayo-unveils-significant-network-expansion-and-industry-first-product-innovation-to-enable-customers-to-connect-whats-next%2F&amp;esheet=53423249&amp;newsitemid=20230620217778&amp;lan=en-US&amp;anchor=4%2C000+new+route-miles+of+long-haul+fiber+routes+across+17+states&amp;index=2&amp;md5=c4d8c6a7d9ae0dd4f608c1e824ebe27f\">4,000 <em>new <\/em>miles of long-haul fiber across 17 states<\/a>. In 2023, Zayo was the only national carrier to win the <a href=\"https:\/\/zayoustrans.burbledev.com\/newsroom\/zayo-awarded-92-9m-from-ntia-to-extend-middle-mile-connectivity\/\">NTIA Middle Mile infrastructure grant<\/a> \u2013 a $93 million grant allowing us to help bring the Internet to everyone by constructing new middle mile infrastructure connecting historically underserved communities. Zayo has already begun this new eight-state, 2,100-route-mile project.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. What Didn\u2019t Happen: Running out of Bandwidth<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Emerging technologies like 5G, increased cloud adoption, IoT, AI, edge computing, machine learning, and automation \u2013 it all means exponential growth. And <em>that <\/em>means that you \u2013 our partners and customers \u2013 need more and more bandwidth.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In 2023, Zayo heeded the call, and <a href=\"https:\/\/www.businesswire.com\/news\/home\/20231005166562\/en\/\" target=\"_blank\" rel=\"noopener\">took decisive action<\/a>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zayo is leading the bandwidth race. We have enabled <a href=\"https:\/\/zayoustrans.burbledev.com\/resources\/building-a-future-ready-network-the-case-for-400g\/\">400G<\/a> across our network, with 20 new 400G routes added in North America this year. We\u2019ll finish our North American 400G upgrade in 2024. In Europe, <a href=\"https:\/\/zayoustrans.burbledev.com\/newsroom\/zayo-supercharges-connectivity-with-fully-enabled-400g-european-network\/\">Zayo is now fully 400G enabled<\/a>. Customers can now scale their bandwidth with optimal routing.<\/li>\n\n\n\n<li>Did you know that Zayo\u2019s IP backbone, which runs on Zayo\u2019s wholly-owned fiber infrastructure, makes up nearly 10% of the world\u2019s Internet capacity? Zayo currently manages 96Tb of core capacity and 34Tb of peering capacity. We added 5Tb of peering capacity and 41 new IP PoPs in 2023 alone.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">When you need the additional bandwidth your applications and customers are demanding of you, we\u2019re here. No drama. Just all the bandwidth you need.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. What Didn\u2019t Happen: A Long Wait for Capacity<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Well, ok. This still sometimes happens. We\u2019ve taken a big step to improve this experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, part of taking your network for granted means that you\u2019re not only working with a carrier:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Who has built its fiber network in the right places,<\/li>\n\n\n\n<li>With the right redundancy and diverse routes,<\/li>\n\n\n\n<li>With ample capacity at all layers to tackle bandwidth-hungry technology,<\/li>\n\n\n\n<li>And with the most modern security elements\u2026<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u2026you\u2019re also working with a carrier who can deliver it <strong>on demand<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And boy, did Zayo ever hit a home run there! In 2023, we launched our <a href=\"https:\/\/zayoustrans.burbledev.com\/resources\/dedicated-bandwidth-in-24-hours-with-waves-on-demand\/\">Waves on Demand<\/a> \u2013 a 100G or 400G wavelength, delivered in under 24 hours. On nine of our most in-demand routes, customers simply choose the route and click to order. 100G or 400G of dedicated wavelength capacity will be delivered less than one day later.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">And the full picture starts to come into focus.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Without the foundational network investments we made in 2023, we wouldn\u2019t be able to build this type of automation. APIs (like <a href=\"https:\/\/zayoustrans.burbledev.com\/newsroom\/zayo-delivers-industry-first-offering-with-instant-pricing-tool-for-dedicated-internet-access-through-inflect\/\">this one<\/a> for Internet access) allow for instant quoting and ordering \u2013 but on-demand delivery has been lagging. And since we want you to think of your bandwidth like you think of electricity \u2013 you flip a switch and know you\u2019ll have it \u2013 we\u2019ll automate additional services next year.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What Will Happen: A Look Ahead to 2024<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI is in the driver\u2019s seat now. The dizzying pace of AI innovation is having an impact on just about every aspect of our lives. All the while, we\u2019re still human, with our expectations, hopes, feelings, and foibles.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We feel that the marriage of these two elements will drive us through 2024. Here are a few predictions for the year ahead:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer Satisfaction scores will be replaced by Quality of Experience scores. AI will pivot and shift to adapt to each of our individual experiences.<\/li>\n\n\n\n<li>Working from home, the office, the coffee shop, or the airplane won\u2019t matter, since AI will learn how to keep us all connected no matter our physical location.<\/li>\n\n\n\n<li>Personal creativity will get a lot more fun, and easier. AI can unclog writer\u2019s block, offer up new ideas, and perform research \u2013 all within seconds.<\/li>\n\n\n\n<li>Personalization will be paramount. Our favorite brands will offer us tailored experiences, self-service options, and predictions about what will make us happier in the future.&nbsp;<\/li>\n\n\n\n<li>Industries responsible for our financial and physical well-being will employ AI to improve both.&nbsp;<\/li>\n\n\n\n<li>And because companies listen to their investors and customers, we\u2019ll see an even stronger focus on sustainability and social responsibility. AI is starting to help in these areas as well.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Data is everything, and AI is crunching it to our benefit. <a href=\"https:\/\/zayoustrans.burbledev.com\/resources\/unlocking-the-power-of-ai-telecommunications-leaders-weigh-in\/\">AI is nothing short of a trillion-dollar opportunity<\/a>, and it will drive unprecedented demand for bandwidth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore, into 2024, Zayo will continue to ensure that AI-generated data flows effortlessly, efficiently, and reliably. We will continue our network investments, taking advantage of new fiber technologies to introduce two new long-haul fiber routes and another fully unique wavelength route next year.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will add 1-2 Tb of capacity to our IP layer every quarter, build the middle mile granted to us by the NTIA, complete our 400G North American network with 13 final routes, add thousands of new buildings, continue our expansion into Mexico, and make certain that when you buy from Zayo, you can continue taking us for granted.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A lot happened in 2023 &#8211; we expanded our network, introduced new products and upgrades, and more. But for our customers, sometimes it&#8217;s what didn&#8217;t happen that matters more. Find out what didn&#8217;t happen in 2023 in this blog.<\/p>\n","protected":false},"featured_media":7341,"template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"2823,3927,3974,1587,1676,1738","_relevanssi_noindex_reason":"","resource-post-excerpt":"A lot happened in 2023 - we expanded our network, introduced new products and upgrades, and more. But for our customers, sometimes it's what didn't happen that matters more. Find out what didn't happen in 2023 in this blog.","footnotes":""},"resource-topics":[],"displayed":[],"resources-categories":[44],"industry":[],"services-amp-solutions":[],"class_list":["post-7340","resources","type-resources","status-publish","has-post-thumbnail","hentry","resources-categories-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/resources\/7340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/types\/resources"}],"version-history":[{"count":2,"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/resources\/7340\/revisions"}],"predecessor-version":[{"id":15012,"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/resources\/7340\/revisions\/15012"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/media\/7341"}],"wp:attachment":[{"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/media?parent=7340"}],"wp:term":[{"taxonomy":"resource-topics","embeddable":true,"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/resource-topics?post=7340"},{"taxonomy":"displayed","embeddable":true,"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/displayed?post=7340"},{"taxonomy":"resources-categories","embeddable":true,"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/resources-categories?post=7340"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/industry?post=7340"},{"taxonomy":"services-amp-solutions","embeddable":true,"href":"https:\/\/zayoustrans.burbledev.com\/es\/wp-json\/wp\/v2\/services-amp-solutions?post=7340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}