{"id":14531,"date":"2025-03-06T15:27:50","date_gmt":"2025-03-06T22:27:50","guid":{"rendered":"https:\/\/www.zayo.com\/?post_type=resources&p=14531"},"modified":"2025-09-22T16:03:33","modified_gmt":"2025-09-22T22:03:33","slug":"national-airline-modernizes-operations-and-rebuilds-trust-with-zayo","status":"publish","type":"resources","link":"https:\/\/zayoustrans.burbledev.com\/es\/resources\/national-airline-modernizes-operations-and-rebuilds-trust-with-zayo\/","title":{"rendered":"National Airline Modernizes Operations and Rebuilds Trust with Zayo"},"content":{"rendered":"\n

A few years ago, a national airline\u2019s IT team faced a nightmare scenario. During one of its busiest travel weeks, the airline experienced massive IT outages, resulting in the cancelation of more than half of its flights, stranding millions of disgruntled customers. Though the outage only lasted a few days, the reputational damage lingered, with news outlets criticizing the airline for its role in the disruption.<\/p>\n\n\n\n

The ultimate cause of this disruption was legacy technology. Aside from outdated software systems, the airline\u2019s primary data center was prone to outages, causing frustrating and costly IT issues \u2013 like the one that made it front-page news. The IT team needed to think fast to resume operations and minimize future damage. They decided to move data centers, and time was of the essence. <\/p>\n\n\n\n

Amy Castro, Account Director at Zayo, explains, \u201cThe airline was losing a million dollars a minute. They came to Zayo to re-route everything and make the network 100% resilient.\u201d<\/p>\n\n\n\n

The airline contracted Zayo to provide the network infrastructure for this significant, timely, critical data center move. The airline needed to ensure its network was redundant and diverse to ensure such a catastrophe didn\u2019t happen again. <\/p>\n\n\n\n

What\u2019s more, it wasn\u2019t just one data center the airline needed to migrate from \u2013 the team needed to complete two data center migrations simultaneously while maintaining uptime. Luckily, Zayo was up to the task. Zayo\u2019s role was to facilitate the two simultaneous physical data center moves without interrupting existing services. <\/p>\n\n\n\n

The airline chose to work with Zayo for this important project due to our dense, diverse metro fiber map, specifically around its headquarters and data centers. Plus, the Zayo team was nimble, willing and able to act quickly to create the right network solution to successfully complete this ambitious project. <\/p>\n\n\n\n

A Modern Network Solution, Custom-Built to Meet Unique Needs<\/h2>\n\n\n\n

To meet stringent diversity and uptime requirements following a strict timeline, Zayo formulated a private wavelength network (PWN) solution comprised of three diverse network rings. <\/p>\n\n\n\n

\u201cPrivate Wavelength Networks are very robust, have hardware, entry, power and rack, and fiber route diversity,\u201d explains Enrico Garza, Sales Engineer at Zayo, \u201cThe customer had specific requirements for speed to delivery with this solution, and they knew Zayo could expedite what they needed and that we\u2019re familiar with this type of network design.\u201d <\/p>\n\n\n\n

Most importantly, this solution was designed to ensure continuous uptime. Many airlines rely on this type of network design because it\u2019s one of the most robust types of network designs and very customizable for diversity. <\/p>\n\n\n\n

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Zayo\u2019s Solutions for the Airline:\u00a0<\/h3>\n\n\n\n